Overview
This guide will walk you through the process of easily navigating the HERO app to find and apply for shifts. Whether you’re searching for your next opportunity or refining your search preferences, this guide will show you how to efficiently locate available shifts, apply, and review necessary community details.
Finding and applying for shifts
To begin your search, tap on the Search tab.
At the top of the screen, you will find:
- Search Bar: Type in specific queries to find shifts.
- Funnel Icon: Tap to open the Shift List Filter for more search options.
- Chat-box Icon: Located in the top right corner, this allows you to send a message to the community or KARE.
Below, under the List tab, you will see the available shifts that you can apply for.
Shift List Filter
The Shift List Filter, located next to the search bar, allows you to refine your search based on:
- License Type
- Community Type
- Shifts
- Date & Time
You can also tap Change Cities at the bottom to expand your search to other markets.
In the Shift section, you have the option to set a Minimum Hourly Rate to filter shifts that match your pay preference.
Calendar View
The Calendar View, located right below the Shift List Filter allows you to filter your search by dates. You can choose date or month you are looking for shifts in.
Map View
The Map View tab enables you to view available shifts within the selected market area. The total number of shifts per community will be shown.
You can tap the “Search This Area” button at the bottom of the map to filter shifts based on the selected area.
If you encounter any issues or have further questions, don’t hesitate to reach out to KARE Support. We are here to help you every step of the way.
Troubleshooting
If you have any issues applying, please message the KARE Support team through the app, or email us at herosupport@doyoukare.com.
Additional Resources
https://www.doyoukare.com/docs/non-knowledgebase/find-shifts/shift-application/