---
title: Interview with License
description: "## Overview We want to make sure that you got what it takes to be a **HERO** - and we do this through our **Onboarding Interview**! This is our chance to connect with you, get to know your caregiving background,…"
url: "https://doyoukare.com/docs/heroes/getting-started-hero/interview-with-license/"
updated: "2025-09-04"
category: How to Become a KARE HERO
tags:
  - App
  - Onboarding
---

# Interview with License

## Overview

We want to make sure that you got what it takes to be a **HERO** - and we do this through our **Onboarding Interview**! This is our chance to connect with you, get to know your caregiving background, and share what it means to be a **KARE HERO**! It’s more than a phone call; it is our way of welcoming you into the KARE community!

![](http://www.doyoukare.com/wp-content/uploads/2025/07/Screenshot-2025-07-28-213835.png)

The **Onboarding Interview** helps us understand your experience and values so we can ensure you're a great fit for the residents and communities you’ll serve. Our goal is to create a meaningful experience for you while answering any questions you have about KARE, the app, or what’s next in your process.

 

## Ways to Initiate an Onboarding Interview

### Call our KARE Connectors

We are excited to move forward and get to know you better. You can initiate an interview by calling our KARE Connectors at **[(409) 235-3318](tel:4092353318)**

### Schedule an Interview Meeting

To make things easy, you can also use the calendar link schedule a time that works best for your interview at **[https://calendly.com/kare-connectors/hero-interview ](https://calendly.com/kare-connectors/hero-interview)**

- Our office hours are Monday to Sunday, 8:00 am to 7:00 pm CST.

![](http://www.doyoukare.com/wp-content/uploads/2025/07/Screenshot-2025-07-28-212916-1024x796.png)

![](http://www.doyoukare.com/wp-content/uploads/2025/07/Screenshot-2025-07-28-213113-1024x788.png)

We will attempt to call you at your time and then, if you do not answer, 2 more times within 24 hrs.

If still no answer after the second attempt, you will be moved to Awaiting Documents for further missing documentation in your profile.

 

## Onboarding Interview

The **Onboarding Interview** is a key part of the KARE experience. It’s a quick conversation (about 10 - 15 minutes) with one of our KARE Connectors who will:

- Introduce you to how KARE works
- Review your onboarding steps
- Remind you of required documents for your state with links and tools to help you gather them
- Answer any questions you have
- Make sure you feel confident and supported moving forward
- What to expect once you're officially a HERO, including a **Welcome Call**

This conversation is an important part of building trust as you begin working with KARE. Don’t worry, it’s a friendly conversation, not a formal interview! Our goal is to support you and make sure you have everything you need to move forward.

 

## Need Help?

Our KARE Support Team is here for you:

- **General Support****:**  [(832) 380-8740](tel:8323808740)
- **In-App Messaging:** Available daily in the KARE app.
- **Email:** [karerecruiting@doyoukare.com](mailto:karerecruiting@doyoukare.com)

We will get back to you as quickly as possible.

 

### Additional Resources

[KARE Support Hours](https://www.doyoukare.com/docs/non-knowledgebase/uncategorized/kare-contact-schedules/)