---
title: Viewing and Managing my Shifts
description: "## Overview This guide explains how to navigate the **My Shifts** screen in the **KARE Heroes App**. You will learn how to track your current and past shifts, view shift statuses, and find important shift details.   ## My Shifts…"
url: "https://doyoukare.com/docs/heroes/using-kare-hero/my-shifts/"
updated: "2025-07-10"
category: How to Manage Shifts in KARE Heroes
tags:
  - App
  - HERO
  - Mobile
  - Shifts
---

# Viewing and Managing my Shifts

## Overview

This guide explains how to navigate the **My Shifts** screen in the **KARE Heroes App**.
You will learn how to track your current and past shifts, view shift statuses, and find important shift details.

 

## My Shifts

The shifts that you apply for become part of the **My Shifts **part of KARE Heroes app. To get there, tap the **My Shifts** icon in the app menu at the bottom of the screen.

At the **top right corner**, you will see a message icon. Use this to contact **KARE Support** or your assigned Community

Below the title, you will find two tabs:

- **Active Shifts**
- **Past Shifts**

 

## Active Shifts

Active shifts are shifts that either have not been worked yet or are still needing action from you or the community to close out the shift. In the **Active** tab, shifts are grouped into three categories:

- **Today's Shifts** – Displays shifts scheduled for today
- **Action Needed** – Lists shifts that require you to take action (e.g., confirm, ready to go, agree to modified times)
- **Other Shifts** – Shows upcoming shifts scheduled for a future date in chronological order

![](https://ajeuwbhvhr.cloudimg.io/colony-recorder.s3.amazonaws.com/files/2025-02-11/1b22e78a-4897-4582-a385-fb16835616e9/user_cropped_screenshot.jpeg?tl_px=0,0&br_px=918,1800&force_format=jpeg&q=100&width=572)

 

Tap any shift card to see details or change your status of the shift.

 

## Past Shifts

Past shifts are shifts in which you were confirmed and that are now closed or completed. In the **Past** tab, shifts are categorized by their statuses:

- **All** – Displays all shifts, whether completed, canceled, or missed
- **Verified** – Shifts that have been verified by the **Community **but not yet paid
- **Payment Approval** – This status appears when the payment amount is **lower or higher** than the original rate posted in the shift or the bonus is above $300 and requires additional investigation by the KARE team.
- **Paid** – Shows shifts that have been successfully paid

![](http://www.doyoukare.com/wp-content/uploads/2025/02/Screenshot_20250611_182552_KARE-UAT-523x1024.jpg)

 

### Additional Shift Indicators

- If a shift includes an **extra bonus**, it will be clearly marked.
- **Communities** that meet the **Heart Score** criteria will display a **badge** below their name or image for quick identification.

![](http://www.doyoukare.com/wp-content/uploads/2025/02/Screenshot_20250611_185250_KARE-UAT-1024x983.jpg)

 

## Need Help?

Our KARE Support Team is here for you:

- **General Support****:**  [(832) 380-8740](tel:8323808740)
- **In-App Messaging:** Available daily in the KARE app.
- **Email:** [herosupport@doyoukare.com](mailto:herosupport@doyoukare.com)

We will get back to you as quickly as possible.

 

### Additional Resources

[KARE Support Hours](https://www.doyoukare.com/docs/non-knowledgebase/uncategorized/kare-contact-schedules/)