---
title: "AI-Enhanced Resumes: Supporting Candidate/HERO Use of Enhanced Resume Tool"
description: "# AI-Enhanced Resumes: Supporting Candidate/HEROs Use of Enhanced Resume Tool **[Made by Meredith Brunk with Scribe](https://scribehow.com/shared/AI-Enhanced_Resumes_Supporting_CandidateHEROs_Use_of_Enhanced_Resume_Tool__NzJJqxENTFexfJ0g9Qa8gg)** This guide explains how KARE staff can navigate to, view, and identify which resume version a HERO or Candidate has selected, and when to…"
url: "https://doyoukare.com/docs/kare-internal/kare-internal-memos/ai-enhanced-resumes-supporting-candidate-hero-use-of-enhanced-resume-tool/"
updated: "2026-04-09"
category: KARE Internal Memos
tags:
  - Resume
---

# AI-Enhanced Resumes: Supporting Candidate/HERO Use of Enhanced Resume Tool

# AI-Enhanced Resumes: Supporting Candidate/HEROs Use of Enhanced Resume Tool

**[Made by Meredith Brunk with Scribe](https://scribehow.com/shared/AI-Enhanced_Resumes_Supporting_CandidateHEROs_Use_of_Enhanced_Resume_Tool__NzJJqxENTFexfJ0g9Qa8gg)**

This guide explains how KARE staff can navigate to, view, and identify which resume version a HERO or Candidate has selected, and when to send a reminder if a selection has not been made.

1. To view and access resumes within the candidate modal on the web, select **Resume.**

![](https://colony-recorder.s3.amazonaws.com/files/2026-03-23/ede6e1d4-b6b6-42e0-8f65-11de71e0b637/user_cropped_screenshot_97164ceeef794174820b83f197ed14da_text_export.jpeg)

2. Note: if the user sees an error **Connection to KNOW failed,** the candidate may need assistance logging into Know to complete their resume edits.

![](https://colony-recorder.s3.amazonaws.com/files/2026-03-23/a7439ed5-6cfd-4c47-b6ab-8d6cd999b82b/user_cropped_screenshot_070ba0495f0543b88cf976f468f42bcd_text_export.jpeg)

3. If resumes have been uploaded, they can be viewed under **Resume Checklist**. The candidate’s selected resume is identified by a green **Version Selected by User** badge.

![](https://colony-recorder.s3.amazonaws.com/files/2026-03-26/0bcd045e-7859-4c3a-8c38-7d0bf93df749/user_cropped_screenshot_a99733ed5be64aa7b81a246e5d1d48f0_text_export.jpeg)

4. To see the candidate's resume, tap on the resume to open a preview.

![](https://colony-recorder.s3.amazonaws.com/files/2026-03-23/629b7822-d8da-4f6a-b2f7-2560b03ef56a/user_cropped_screenshot_30804ac49ef14d8da7396282be26d077_text_export.jpeg)

5. If the candidate has uploaded their resume but has not selected which resume to use (Original or Know Enhanced version), they may need a reminder prompting them to select a resume. After 2+ days, an alert will appear in the **Resume Checklist** row indicating it has been 2 days or longer since the candidate uploaded a resume without making a selection for use.

![](https://colony-recorder.s3.amazonaws.com/files/2026-03-23/c8bbb313-72d5-42ba-a651-aff311990b7d/user_cropped_screenshot_e8435b75cba048519d0dbcb1c66c2db9_text_export.jpeg)

6. In a HERO Profile:

To view resumes within a HERO profile, navigate to the HERO’s profile and select **Resume**. Here, any uploaded resumes will be displayed. This example shows there is no resume uploaded.

![](https://colony-recorder.s3.amazonaws.com/files/2026-03-23/c48fab67-9c2c-4b1a-b2bf-589a4b74cdc7/user_cropped_screenshot_97e0924eaa37432facfbfe4a183801b8_text_export.jpeg)

7. If resumes have been uploaded, they will be displayed along with the version selected by the HERO.

![](https://colony-recorder.s3.amazonaws.com/files/2026-03-23/d40ede99-5bec-486f-8c95-f60b50a338f7/user_cropped_screenshot_6d1f1823720145cc84d5beeec56774a6_text_export.jpeg)

8. If the badges within the resumes display **Pending User Selection,** this means the HERO has not yet chosen a resume to use. When an alert indicates **Waiting for Selection (2 days)**, send a reminder to prompt the HERO to select a resume for use.

![](https://colony-recorder.s3.amazonaws.com/files/2026-03-23/020809e7-d262-4278-8d5a-2915d7240a30/user_cropped_screenshot_59188426d9c8490da581bcdd6f1b2603_text_export.jpeg)