Generated by All in One SEO v4.9.9, this is an llms.txt file, used by LLMs to index the site. # KARE ## Sitemaps - [XML Sitemap](http://172.26.1.218/sitemap.xml): Contains all public & indexable URLs for this website. ## Posts - [KARE News](http://172.26.1.218/kare-news/) ## Pages - [Home](http://172.26.1.218/) - Don’t you even think of scrolling past this. Learn More CONNECTING CAREGIVERS, NURSES AND STAFF WITH SENIOR CARE COMMUNITIES AND NURSING HOMES. BECOME A HERO TO TRANSFORM CAREGIVERS AND NURSES INTO HEROES WHO CAN EASILY RESPOND TO THE CALL FROM SENIOR CARE COMMUNITIES TO SAVE THE DAY. “What I love about KARE is that it - [HERO FAQ](http://172.26.1.218/hero-faq/) - Frequently Asked Questions So KARE is just like any other staffing agency, right? KARE is NOT a staffing agency. Think of us more like a matching service between you, a KARE HERO, and a caring community. You get to decide where you want to work, when you want to work, and how much you want - [About KARE](http://172.26.1.218/about-kare/) - A Revolutionary Staffing Solution BY the Industry FOR the Industry Meet the Guadalajara Team The heart and soul of KARE’s mission is to connect caregivers with the senior living communities. Through dedication and hard work, KARE’s Guadalajara team members are sidekicks to Heroes…helping them to save the day one shift at a time. THE KARE - [Privacy Policy](http://172.26.1.218/privacy-policy/) - Privacy Policy PRIVACY NOTICE Last updated December 15, 2022 This privacy notice for Kare Technologies, LLC (doing business as KARE) (“KARE,” “we,” “us,” or “our“), describes how and why we might collect, store, use, and/or share (“process“) your information when you use our services (“Services“), such as when you: Download - [Privacy Policy](http://172.26.1.218/privacy-policy-2/) - Privacy Policy Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy. Before or at the time of collecting personal information, we will identify the purposes - [Get NASTi with KARE](http://172.26.1.218/get-nasti/) - NASTi and KARE work together, like a hand in a glove, like chocolate and milk, like peas and carrots, like shag carpet in a bathroom (ok. There was some debate internally if we should have included that last one. But you get the idea.) NASTi is the first staffing solution built by the senior care industry for - [For communities](http://172.26.1.218/for-communities/) - WHAT IS KARE? KARE is an on-demand senior care platform that helps operators directly connect with qualified caregivers and nurses. Designed to help operators take control of reducing overtime and improving full time recruiting. KARE attracts talent to help fill short term needs to convert them to vetted full-time roles, float pools, and PRN—empowering operators - [Home](http://172.26.1.218/home/) - CONNECTING CAREGIVERS, NURSES AND STAFF WITH SENIOR CARE COMMUNITIES AND NURSING HOMES. BECOME A HERO TO TRANSFORM CAREGIVERS AND NURSES INTO HEROES WHO CAN EASILY RESPOND TO THE CALL FROM SENIOR CARE COMMUNITIES TO SAVE THE DAY. “What I love about KARE is that it is an App. You don’t have to wait like a - [HERO Experience](http://172.26.1.218/hero-experience/) - Join the network of hundreds of thousands of Heroes that have downloaded our app and taken control of their careers. What is KARE? KARE is an app that connects passionate CNAs, LVNs/LPNs, and RNs like you with Senior Care and Post-Acute Care communities. Designed to put you back in control of your career, with KARE: - [Become a KARE HERO](http://172.26.1.218/become-a-kare-hero/) - Total flexibility. Get paid with HERO Real-Time Pay™. Use your superpowers to save the day for those who need it most. WHAT TO EXPECT ON YOUR HERO JOURNEY Step 1: Download the KARE Heroes App Select the appropriate button for your device. Step 2: Create your account Step 3: Upload the required documents (these vary - [Join the KARE team](http://172.26.1.218/join-kare/) - [Community FAQ](http://172.26.1.218/community-faq/) - Frequently Asked Questions What is the cost to get started? None! Zero! Zilch! Nada! You only pay for the care labor you use. In fact, you could sign up for KARE and never use us, and it would not cost you anything. We have a lot of other operational initiatives going on and can’t get - [KARE Club](http://172.26.1.218/kare-club/) - WELCOME TO KARE CLUB! We love it when you refer your friends to KARE! But now, you’re gonna love it too! Introducing KARE Club! With KARE Club, you now have the potential to earn money, every time your friend works a shift with KARE. For the easiest explanation, please take a minute to watch this - [Utilizing Checkr for Health Screens](http://172.26.1.218/checkr-screens-heroes/) - Utilizing Checkr for Health Screens What is Checkr? Checkr is a technology platform that partners with KARE to initiate background check and health screen services for KARE Heroes and candidates. As part of the onboarding experience, Heroes are offered free health screens and drug tests via Checkr. If you’d like more information on our partner, - [Template page](http://172.26.1.218/template/) - Utilizing Checkr for Health Screens What is Checkr? Checkr is a technology platform that partners with KARE to initiate background check and health screen services for KARE Heroes and candidates. As part of the onboarding experience, Heroes are offered free health screens and drug tests via Checkr. If you’d like more information on our partner, - [Terms of Service](http://172.26.1.218/terms-of-service/) - Terms of Service TERMS OF SERVICE Revised 9.15.21v.2 These Terms of Service (the “TOS”) are made and entered into by and between you (or, if you are entering into the TOS on behalf of a company or other legal entity, such entity, including any successors, assigns, and third party beneficiaries) (“you”), and KARE Technologies, LLC, - [Need a Hero Thank You](http://172.26.1.218/need-a-hero-thank-you/) - Thank you for sharing your information. You are one step closer to KARING! Someone from our team will be in touch with you very soon. Learn more about the HERO experience. - [Newsletter Thank You](http://172.26.1.218/newsletter-thank-you/) - Awesome! Thanks for Karing! Keep an eye on your inbox for news and more! Learn more about the HERO experience. - [Covid Policy](http://172.26.1.218/covid-policy/) - KARE COVID-Vaccination and Exemption Policy I. Purpose Due to federal mandates for COVID-19 vaccination in effect and the different impacts that they may have on both communities and Heroes that utilize KARE, we are establishing a policy to provide transparency and flexibility. While the status of these rules is still in flux, KARE has created - [Press Release - Kare Launches in South America](http://172.26.1.218/press-release/) - Contact: Charles Turner Kare 808 Travis St. Suite 1406 Houston, TX 77002 832-380-8740 www.DoYouKare.com KARE ANNOUNCES LAUNCH INTO SOUTH AMERICA – PARAGUAY, URAGUA, CHRISGUAY (Oslo, Norway) April 1, 2021 – KARE, the leading digital labor marketplace for Post-Acute and Senior Care, announced they are expanding outside of North America and launching in - [Colorado Campaign Jobs](http://172.26.1.218/colorado-campaign-jobs/) - Colorado Campaign Job Listings - [Hyatt-Kare Partnership](http://172.26.1.218/hyatt/) - Welcome! We are thrilled to be working with Hyatt to help you help our Care Communities. Kare is a labor marketplace designed to turn people like you into HEROES who Save the Day for our customers, who are Senior Housing Communities and Nursing Homes. KARE is a platform (kinda like Uber, but you would pick - [Restricted Shifts Notice](http://172.26.1.218/restrictedshiftsnotice/) - Important COVID-19 update for all Kare Heroes. PLEASE READ!!! First and foremost, we want to sincerely thank you for the incredible work you are doing. The term “HERO” has never been more appropriate and deserved. As you may know, staff movement restrictions are being considered, if not already enforced at many healthcare facilities around the ## Docs - [Therapy Shift Workflow](http://172.26.1.218/docs/therapy/therapy-shift-management/therapy-shift-workflow/) - [Monitor and Manage Therapy Shifts](http://172.26.1.218/docs/therapy/therapy-shift-management/monitor-and-manage-therapy-shifts/) - How to Monitor and Manage Therapy Shifts Made by Meredith Brunk with ScribeThis guide shows how managers can monitor shift statuses on KARE to maintain visibility into coverage, and how to communicate with HEROs using direct messaging.1. Status badges on shifts allow managers to monitor coverage in real time: Confirmed – The therapy HERO has - [Edit Therapy Shift](http://172.26.1.218/docs/therapy/therapy-shift-management/edit-therapy-shifts/) - How to Edit Therapy ShiftsMade by Meredith Brunk with ScribeThis guide shows therapy managers how to edit shifts so that coverage stays accurate!1. To make edits, click on the filter(s) relevant to the shifts that need edited, such as Opened, Applicants, Approved-Pending or Confirmed. 2. Select the pencil icon to initiate edits to a specific - [Verify Completed Therapy Shift](http://172.26.1.218/docs/therapy/therapy-shift-management/verify-completed-therapy-shift/) - How to Verify Completed Therapy ShiftsMade by Meredith Brunk with ScribeThis guide shows therapy managers how to verify completed therapy shifts, including how to review and make updates to session details if needed.1. Managers must verify all shifts worked by HEROs. Once a HERO has checked out of a shift, it will appear in the - [Post a Therapy Shift](http://172.26.1.218/docs/therapy/therapy-shift-management/post-a-therapy-shift/) - How To Post a Therapy ShiftMade by Meredith Brunk with ScribeThis guide shows how to post a therapy shift on KARE so you can quickly get the right coverage in place. Enter the number and length of each patient session, select the appropriate discipline, and get your shift in front of qualified therapists—fast.1. Upon login, - [Review and Approve Therapy Shift Applicants](http://172.26.1.218/docs/therapy/therapy-shift-management/review-and-approve-therapy-shift-applicants/) - How to Review and Approve Therapy Shift ApplicantsMade by Meredith Brunk with ScribeThis guide shows therapy managers how to review applicants and approve the right therapist for posted shifts on KARE.1. From the Shift Homepage, there are two ways to view shifts with applicants: Select the Applicants filter to display shifts with applicants Select the - [AI-Enhanced Resumes: Supporting Candidate/HERO Use of Enhanced Resume Tool](http://172.26.1.218/docs/kare-internal/kare-internal-memos/ai-enhanced-resumes-supporting-candidate-hero-use-of-enhanced-resume-tool/) - AI-Enhanced Resumes: Supporting Candidate/HEROs Use of Enhanced Resume ToolMade by Meredith Brunk with ScribeThis guide explains how KARE staff can navigate to, view, and identify which resume version a HERO or Candidate has selected, and when to send a reminder if a selection has not been made.1. To view and access resumes within the candidate - [AI-Enhanced Resumes via Know](http://172.26.1.218/docs/heroes/managing-profile-on-kare-mobile/ai-enhanced-resumes-via-know/) - AI-Enhanced Resumes via Know Made by Meredith Brunk with Scribe This guide walks a HERO/Candidate through how to use the resume enhancement feature. When a HERO/candidate uploads their resume, they have the option to receive AI-powered enhancements that improve clarity, structure, and overall presentation of their resume for improved chances of matching with employers and - [AI Shift Posting Assistant](http://172.26.1.218/docs/communities/faq-community/ai-shift-posting-assistant/) - Overview Posting a shift shouldn't be hard. That's why KARE has designed an AI assistant to help make your shifts count. This article will talk about how the assistant works and how you can utilize it to get most of your shifts filled by Heroes. What is the Shift Posting Assistant? Your personal AI - [Auto-Confirming Communities](http://172.26.1.218/docs/heroes/using-kare-hero/auto-confirming-communities/) - Overview By auto-confirming communities, you can skip manual confirmation after being approved by a community. This article will explain how to enable/disable the auto confirmation option. Auto-Confirm Trusted Communities How auto confirmation works: The community approves you during the application process. You automatically confirm the shift. Cancellation rules and penalties can still apply. - [Favorite or Blocking Communities](http://172.26.1.218/docs/heroes/uncategorized/favorite-or-blocking-communities/) - Overview Managing your community preferences helps personalize your experience and enhances the relevance of content and targeted advertising. Two key tools for this are Favorite Communities and Blocking Communities. These features give you control over which communities are prioritized and which are excluded. Favorite Communities By marking a community as a favorite, you'll see more content, - [HERO Roles and License Types](http://172.26.1.218/docs/communities/community-kare-use-web/faqs-hero-roles-license-types/) - Overview Historically, KARE has created HERO Roles for all Communities. However, it has often been a situation for Communities to know what the roles are and what license types are associated with those roles. New improvements have been made to make HERO Roles more flexible by allowing Communities to create their roles and identify the - [Message and Notifications Updates](http://172.26.1.218/docs/heroes/getting-started-hero/message-and-notifications-updates-heroes-app/) - Overview The Messages section now includes both direct messages and notifications. You can easily switch between tabs, search messages, and manage your notification settings. Everything is now in one place for easier communication. Access Messages and Notifications Everything is now in one place for easier communication. To access your Message or Notifications, tap the - [Finding Shifts by Filter](http://172.26.1.218/docs/heroes/using-kare-hero/search-tab-apply-for-shifts/) - Overview As a KARE HERO, we want you to find a shift that works best for you, whether that means date, time, location, or rate. Whether you are searching for your next opportunity or refining your search preferences, this guide will show you how to efficiently locate available shifts, apply, and review necessary community details. - [Heroes App Home Screen](http://172.26.1.218/docs/heroes/using-kare-hero/heroes-app-home-screen/) - Overview The new Home Screen in the HERO App helps you stay organized and find shifts that match your preferences. You can track your earnings, see recommended shifts, complete tasks, and manage notifications. All in one place! Track Your Monthly Earnings You will see how much you’ve earned this month and how close you are - [Adding Cities to View Shifts (Filters)](http://172.26.1.218/docs/heroes/using-kare-hero/adding-markets/) - Overview KARE partners with hundreds of communities nationwide and is adding communities monthly. To see shifts in different cities, you need to select in the Market Settings section of your profile. This guide will walk you through how to add more cities in order to see available shifts in your Search Shifts menu. Active Shifts - [Adding Documents In Onboarding - Candidates](http://172.26.1.218/docs/heroes/compliance-accounts-hero/adding-documents-in-onboarding-candidates/) - Overview Before you can start working shifts through KARE, your profile must be complete. KARE requires documentation in your profile in order to make sure that your account is complete, verify your eligibility to work in your designated state and to ensure you can be paid. This guide walks you through how to upload your - [What Happens if a Community Disputes my Time](http://172.26.1.218/docs/heroes/using-kare-hero/what-happens-if-a-community-disputes-my-time/) - Overview Sometimes, your check in and check out time or break times are not agreed upon by the community. When a community disagrees to your shift time information, they can modify the times before they verify the shift. In order to get paid, you MUST review the changes. This guide walks you through the process - [Interview with License](http://172.26.1.218/docs/heroes/getting-started-hero/interview-with-license/) - Overview We want to make sure that you got what it takes to be a HERO - and we do this through our Onboarding Interview! This is our chance to connect with you, get to know your caregiving background, and share what it means to be a KARE HERO! It’s more than a phone call; - [Becoming a KARE HERO](http://172.26.1.218/docs/heroes/getting-started-hero/becoming-a-kare-hero/) - Overview Welcome to your journey toward becoming a KARE HERO! KARE Heroes is your app to finding shifts and working them to earn money. This guide will walk you through each step of the onboarding process, helping you understand what to expect, what is required, and how to set yourself up for success. From license - [Profile Review](http://172.26.1.218/docs/heroes/compliance-accounts-hero/profile-review/) - Overview Thank you for submitting your documentation! You are now just one step away from becoming an approved HERO. This is the Boss Level and we're excited to bring you on board. Profile Review Process and Results Once you've submitted all required documents, your profile enters the final review stage of the onboarding process. Our - [License Verification](http://172.26.1.218/docs/heroes/getting-started-hero/how-do-i-get-my-license-verified/) - Overview You are now ready to start your KARE journey, let's get started with your onboarding process! This guide will walk you through how license verification works for Candidates in the KARE Heroes App. Verifying your license is a required step before you can start working with KARE. It helps us confirm that you have - [Earning Extra Money by Referring Friends - KARE Club](http://172.26.1.218/docs/heroes/paid-rewards-kare/kare-club-2/) - Overview Do you love working with KARE so much and want your friends to join? Not only can you invite your friends to join KARE, but you can also earn extra money if they work shifts! KARE Club is our unique referral program! KARE Club Process When you refer a friend who joins as - [Adding and Removing Beta Versions of KARE Heroes App](http://172.26.1.218/docs/heroes/troubleshoot-contact-kare/adding-and-removing-beta-versions-of-kare-heroes-app/) - Overview Beta testing can be an exciting opportunity to try out new features or enhancements in an app. However, beta versions can also have bugs. While these can be frustrating, you can switch back to the current Heroes app version at any time. This guide will walk you through the steps to add and remove - [Navigating My Profile and Settings](http://172.26.1.218/docs/heroes/compliance-accounts-hero/profile-and-settings/) - Overview Getting familiar with your profile settings is key to making the most of your experience on the KARE Heroes mobile app. Whether you are updating your information, accessing exclusive perks, or reviewing policy details, your Profile section brings everything together in one place. This guide walks you through each section available in the app, - [KARE Support Hours and Contact Information](http://172.26.1.218/docs/communities/faq-community/kare-contact-schedules/) - Overview At KARE, we are committed to making your experience as smooth and easy as possible. That is why we offer different contact options depending on your role, whether you are a new candidate, an active HERO, or a Community looking for support. Below is a full guide on how and when to reach us, - [Acknowledging Community Documents - Required Before my Shift](http://172.26.1.218/docs/heroes/compliance-accounts-hero/communitydocaccept/) - Overview If you are working at a Community for the first time, or if the Community has uploaded new documents, you will need to review and acknowledge their orientation materials. These documents may include: Evacuation safety procedures Resident rights Abuse and neglect policies Other important guidelines We recommend you to spend some minutes reviewing this - [Utilizing Checkr for Health Screens and/or Background Checks](http://172.26.1.218/docs/heroes/compliance-accounts-hero/utilizing-checkr-for-health-screens/) - Overview Working in senior living communities, skilled nursing, hospice, or other post-acute facilities require additional background and drug screens across the US. In order to satisfy these requirements and ensure that our KARE Heroes are able to work, we require all Candidates to pass background checks and health screens. This guide will take you through - [Finding KARE Heroes in your App or Play Store](http://172.26.1.218/docs/heroes/getting-started-hero/finding-kare-heroes-in-your-app-store/) - Overview Downloading KARE Heroes for Android and Apple devices is easy, fast, and free! This guide will walk you through the steps to locate and download our mobile application in the major app stores. iOS (Apple App Store) Open the Apple App Store on your iPhone or iPad. Tap the search bar/tab. In the - [Logging into KARE Heroes](http://172.26.1.218/docs/heroes/using-kare-hero/how-to-log-in-2/) - Overview This guide provides the steps needed to log into the KARE Heroes mobile app. By logging in, you can manage your profile, find and apply to shifts, and work your confirmed shifts to get paid! Steps to Log in to the HERO App: 1. Launch the KARE Heroes mobile app on your device. - [KARE Savings](http://172.26.1.218/docs/communities/faq-community/kare-savings/) - Overview This article will cover the details such as location of widgets, what is measured, and how savings are measured when comparing the costs of using KARE versus an in-house W-2 worker on overtime. Locations of Savings Data Users can access savings data on the following pages: Shifts page (web and mobile) Post - [Calendar View](http://172.26.1.218/docs/communities/community-kare-use-web/calendar-view/) - Overview As a Community user, you can toggle the shifts screen view between List View or Calendar View depending on preference. ℹ️ At this time, calendar view is only available on the web application. How to Toggle Views To toggle your shift list view: Go to the Shifts page In the top left - [Community Promotions for New Heroes](http://172.26.1.218/docs/communities/faq-community/community-promotions-for-new-heroes/) - Overview In this article, we will go through new HERO community promotions and how to get the best out of it. This innovative feature offers multiple benefits: Cost Reduction: Take advantage of discounted rates when you select new Heroes through our platform. Expanded Talent Pool: Access a wider range of qualified Heroes to meet your - [Enterprise Access](http://172.26.1.218/docs/communities/getting-started-community/enterprise-access/) - Overview In this article, we will discuss how to set up an Enterprise account and the associated permissions available to Enterprise users. Enterprise access is best for users who need to manage to multiple communities. ℹ️ Enterprise access is only available on the web application. Enterprise Access Via KARE KARE teams are happy - [Finding Your Pay History](http://172.26.1.218/docs/heroes/paid-rewards-kare/accessing-pay-history/) - Overview You have worked a lot through the KARE Heroes app and want to see your pay history. In this article, we will walk through how to access pay history on KARE. Accessing Pay History To find out your pay history, follow these steps: Go to the Profile tab Scroll down and tap Get - [Leaving Community Reviews](http://172.26.1.218/docs/heroes/using-kare-hero/leaving-comm-reviews/) - Overview Did you have a great experience at a Community? How about a terrible experience? When you finish a shift and check out through the KARE Heroes app, you are prompted to leave a review for the Community. These reviews are completely anonymous to the Community. By leaving an honest review, you can inform other - [Working with KARE W9 Form - Taxation and 1099 Status](http://172.26.1.218/docs/heroes/getting-started-hero/1099-information/) - Overview In this article, we will discuss how being a KARE HERO affects your tax status. Disclaimer: Any tax and legal information is merely a summary of our understanding and interpretation of the current laws and regulations and is not exhaustive. Please consult with a tax or legal counsel for advice and information concerning your - [How to use Auto Approve for Heroes](http://172.26.1.218/docs/communities/manage-heroes/auto-approving-heroes/) - Overview Community and Enterprise users can save time by using the Auto Approve feature for trusted Heroes. This guide explains how to enable Auto Approve and how it works depending on your user type. https://youtu.be/NkEeIbeZtnY?si=igTATQ07R0dKN1xA Setup Auto Approve Setting up Auto Approve slightly varies based on your user type. To begin adding Heroes to your Auto Approve - [How to Block a HERO (DNR)](http://172.26.1.218/docs/communities/community-kare-use-web/blocking-dnr-a-hero/) - Overview This article explains how to mark a HERO as Do Not Return (DNR) in the KARE Heroes App or on the web. You will also learn where to view past DNR actions and reasons. Block the Return of a HERO To block a HERO from applying to shifts in your Community, follow these - [Applying to Shifts](http://172.26.1.218/docs/heroes/using-kare-hero/shift-application/) - Overview Ready to apply to a shift? We are excited for you to raise your hand to save the day! This guide will walk you through the detailed information on the shift page and the steps you need to take to apply for the shift. NOTE: Applying for a shift does not guarantee that you - [How Billing Works for Communities](http://172.26.1.218/docs/communities/faq-community/billing-for-communities/) - Overview This article explains how KARE's billing and invoicing system works for Communities. You will learn about: Hourly rates Platform fees Penalties and bonus-related fees Early payment discounts Incentives based on how often you make payments Total Expenses on KARE Each shift comes with a total cost that includes: HERO's take-home pay Platform fees - [Shift Information](http://172.26.1.218/docs/heroes/using-kare-hero/shift-card-information-and-community-documents/) - Overview Each shift card in the KARE Heroes App provides all the key details you need before applying or arriving at a shift. It includes: Task responsibilities Community information Required licenses Estimated earnings Shift time and location You will also see helpful features like: A welcome message Dress code instructions Check-in guidance A document icon - [Signing up with KARE](http://172.26.1.218/docs/heroes/getting-started-hero/how-to-sign-up/) - Overview The sign-up process in the KARE Heroes App is designed to guide you step by step. You will provide basic information, review and accept the Terms of Service and Privacy Policy, and verify your identity if needed. Once your account is created, you will have access to some features and can begin your credentialing - [July Promotion Update](http://172.26.1.218/docs/communities/uncategorized/july-promotion-update/) - We recently launched a new promotion to encourage pairing with new HERO workers who have under 5 shifts in our system. This is designed to offer you shift fee discounts to offset the risks of accepting new workers while giving you access to fresh talent. During this pilot, we uncovered a few unexpected issues that - [Viewing and Managing my Shifts](http://172.26.1.218/docs/heroes/using-kare-hero/my-shifts/) - Overview This guide explains how to navigate the My Shifts screen in the KARE Heroes App.You will learn how to track your current and past shifts, view shift statuses, and find important shift details. My Shifts The shifts that you apply for become part of the My Shifts part of KARE Heroes app. To get there, - [Canceling Shifts](http://172.26.1.218/docs/heroes/using-kare-hero/canceling-shifts/) - Overview Life happens, and sometimes things come up that result in a need to cancel a shift. In this guide, we will talk about how to cancel a shift that you are confirmed for, best practices, and any additional points that you need to know before canceling. How to Cancel a Shift To cancel - [Managing Your Notifications](http://172.26.1.218/docs/heroes/notifications-communications/notifications/) - Overview Whether you are keeping track of shift updates, messages, or system alerts, this guide will help you stay informed and in control of your notifcation preferences. What Are Notifications? Notifications provide important alerts, including: Shift Information – Updates and reminders about your shifts Messages – New and unread messages from Communities or KARE General - [Checking Into a Shift](http://172.26.1.218/docs/heroes/using-kare-hero/shift-check-in/) - Overview You have been selected for a shift, confirmed your attendance, and acknowledged all Community documents. Now it is time to work and earn money! To ensure accurate tracking and timely payment, all Heroes must check in and check out through the KARE Heroes App. This guide will walk through the check in process step - [Understanding Shift Statuses](http://172.26.1.218/docs/heroes/using-kare-hero/shift-statuses/) - Overview In the KARE Heroes App, every shift is an opportunity to work, and each shift status helps you understand exactly where you are in the process. The shift statuses provide clear insights into the entire lifecycle of a shift, from New to Paid. This helps track the shift’s progress, whether it is completed successfully, - [Getting Paid](http://172.26.1.218/docs/heroes/paid-rewards-kare/getting-paid/) - Overview You worked a shift, checked in and out, and the community verified it - next step is to GET PAID! In this article, we will discuss how to get paid for your work on KARE and where to find out about your payments. When Payment Occurs The timing of your payment depends on - [Checking Out of a Shift](http://172.26.1.218/docs/heroes/using-kare-hero/shift-check-out/) - Overview You've completed your shift at the community (great job!) and now you need to check out. Even if a community has their own separate check in/check out process, you must use the KARE Heroes app to check out in order to be paid. This guide will go through how to check out of a shift. - [Shifts and PBJ Reports Center](http://172.26.1.218/docs/communities/community-kare-use-web/kare-reports-center/) - Overview The KARE Report Center is a powerful tool that provides detailed insights into shift activity, staffing data and compliance documentation efficiently. These reports help teams prepare for internal audits, invoicing, and CMS submissions—all without waiting for custom reports from support. Note:The Report Center is currently available only on the web app for local community users. - [Posting and Editing Shifts in Batch Quantities](http://172.26.1.218/docs/communities/getting-started-community/posting-and-editing-shifts-in-batch-quantities/) - Overview Posting shifts in batch quantities is easy and convenient. In this article, we will go through how to maximize time by posting and editing shifts in bulk. Getting Started When you create or post a new shift, there will be a section titled Shift Schedule on your page. There, you can find a - [FAQs - HEART Score (For Communities)](http://172.26.1.218/docs/communities/faq-community/faqs-heart-score-for-communities/) - What is HEART Score? HEART score is a scoring system based on a set of interactions that influence HERO and community experiences with one another. These valuable data insights can drive change behavior and transform operations to increase KARE success and HERO satisfaction. What is Scored? HEART Scores are calculated based on the following ## Docs Categories - [Getting Started as a Community](http://172.26.1.218/docs/communities/getting-started-community/) - [How to use the KARE Web App](http://172.26.1.218/docs/communities/community-kare-use-web/) - [Using KARE Communities on Mobile](http://172.26.1.218/docs/communities/kare-mobile-community/) - [Community FAQ's](http://172.26.1.218/docs/communities/faq-community/) - [How to Become a KARE HERO](http://172.26.1.218/docs/heroes/getting-started-hero/) - This is a space for documents that are related to onboarding and things that happen right after onboarding. - [How to Manage Shifts in KARE Heroes](http://172.26.1.218/docs/heroes/using-kare-hero/) - This is a space for documents that revolve around tutorials for how to do something on KARE, such as shift actions, adding markets, leaving reviews, messaging, and more. Anything involved in onboarding should not be included here. This is for Heroes who have been through the onboarding process. - [KARE Internal Memos](http://172.26.1.218/docs/kare-internal/kare-internal-memos/) - For internal purposes only and not to be shared externally - [Compliance and Accounts](http://172.26.1.218/docs/heroes/compliance-accounts-hero/) - Contains documents that are relevant to compliance and account management, such as checkr, background checks, orientation document acknowledgement, and more. - [Troubleshooting](http://172.26.1.218/docs/communities/troubleshoot-contact-kare/) - This is a space for common troubleshooting issues for both communities and Heroes. It also contains information for getting in touch with KARE. - [Payment and Rewards](http://172.26.1.218/docs/heroes/paid-rewards-kare/) - All documents related to payments or rewards such as HERO perks should go in this category - [Managing Heroes](http://172.26.1.218/docs/communities/manage-heroes/) - [Notifications and Communications](http://172.26.1.218/docs/heroes/notifications-communications/) - How to connect with KARE and Communities - [Managing Profile on KARE Mobile](http://172.26.1.218/docs/heroes/managing-profile-on-kare-mobile/) - [Therapy Shift Management](http://172.26.1.218/docs/therapy/therapy-shift-management/) ## Docs Tags - [App](http://172.26.1.218/docs-tag/app/) - [HERO](http://172.26.1.218/docs-tag/hero/) - [Community](http://172.26.1.218/docs-tag/community/) - [Onboarding](http://172.26.1.218/docs-tag/onboarding-hero/) - [Getting Started](http://172.26.1.218/docs-tag/getting-started-hero/) - [Tutorials](http://172.26.1.218/docs-tag/tutorials-hero/) - [Check Ins](http://172.26.1.218/docs-tag/check-ins-hero/) - [Tutorials](http://172.26.1.218/docs-tag/tutorials/) - [Shifts](http://172.26.1.218/docs-tag/shifts/) - [Shifts](http://172.26.1.218/docs-tag/shifts-hero/) - [FAQ](http://172.26.1.218/docs-tag/faq/) - [Mobile](http://172.26.1.218/docs-tag/mobile/) - [Applying](http://172.26.1.218/docs-tag/applying/) - [Notifications](http://172.26.1.218/docs-tag/notifications/) - [Notifications](http://172.26.1.218/docs-tag/notifications-hero/) - [Messages](http://172.26.1.218/docs-tag/messages/) - [Profile](http://172.26.1.218/docs-tag/profile/) - [Report](http://172.26.1.218/docs-tag/report/) - [Data Center](http://172.26.1.218/docs-tag/data-center/) - [Markets](http://172.26.1.218/docs-tag/markets/) - [Check Out](http://172.26.1.218/docs-tag/check-out/) - [Invoices](http://172.26.1.218/docs-tag/invoices/) - [Roles & Licenses](http://172.26.1.218/docs-tag/roles-licenses/) - [Enterprise](http://172.26.1.218/docs-tag/enterprise/) - [Financial](http://172.26.1.218/docs-tag/financial/) - [Promotions](http://172.26.1.218/docs-tag/promotions/) - [Resume](http://172.26.1.218/docs-tag/resume/) ## Knowledge Base - [Heroes](http://172.26.1.218/docs/heroes/) - [Communities](http://172.26.1.218/docs/communities/) - [KARE (Internal)](http://172.26.1.218/docs/kare-internal/) - This knowledge base contains information that is relevant to KARE staff only - [Therapy](http://172.26.1.218/docs/therapy/)