Overview
This guide provides a simple, clear approach to help you navigate the HERO mobile app. It is designed to assist users in effectively using the app, whether you are new to it or looking to optimize your workflow.
Steps to Log in to the HERO App:
1. Launch the HERO App: Open the HERO app on your device.
2. Enter your credentials and click “Log In” to access your account.
3. When prompted, click “Allow Notifications” to stay informed about updates and shifts.
Troubleshooting
For additional help, the KARE Support Team is here to help! You can contact us in the following ways:
- In-App Messaging: Available daily from 4:00 AM to 10:00 PM (MT) through the KARE app.
- Phone Support: Call our Customer Service Team at (936) 279-2649, available 7:00 AM to 7:00 PM (MT), Monday through Sunday.
- Email Support: For inquiries outside of these hours, feel free to email us at herosupport@doyoukare.com
We are committed to supporting you and will respond as quickly as possible.
