Enterprise users: manage multiple communities with a single login

Overview

In this article, we will highlight the benefits of being an enterprise user on KARE. Enterprise users have powerful permissions that allow them to manage and view multiple locations using a single login. This streamlines management and eliminates the need for separate logins for each location.

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Requesting enterprise access

If you would like enterprise access, please follow these steps:

1. Go to this web form

2. Enter your details and Submit

3. Look out for an email in the next 24-48 hours about logging into your new KARE profile. Sometimes, emails may end up in spam or junk.

Additionally, if an enterprise account has been set up for you, an existing user within that account can invite you to set up a profile. To do this, have the user follow these steps:

1. Click Users tab on the left sidebar menu
2. Click Add New User
3. Fill out the details for the user
4. Click Invite

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The user should receive an email immediately after their profile is created with a temporary password. Be sure to check spam folders if it doesn’t appear in an inbox.

Key benefits

Once you have access to your enterprise profile, you will be able to take advantage of the following:

• Centralized control: Manage all communities from one account
• Time-saving: Expedite your experience without having to log in and out of different accounts
• Consistent settings: Easily apply uniform changes to all owned communities
• Enhanced customization: Post, edit, and manage communities like a local administrator
• Growth: Add additional corporate/regional users to the enterprise team

How it works

There are 4 core functions that enterprise users can manage on behalf of communities:

1. Community information
2. Shift scheduling
3. User and permissions management
4. HERO and messaging management

In addition to these, enterprise users will still be able to generate reports, view invoices, and adjust notification settings.

Modify community information

Enterprise users can modify community information and settings by following these steps:

1. Click the Community tab on the left sidebar menu
2. Select a community from your list
3. On the community home page, you can:
   • Post shifts
   • Add/modify community users
   • Add notes
   • Edit information & documents

Post or modify shifts

1. Select the shifts tab
2. Click Post a Shift or click the edit icon on a particular shift
3. A new page will open with the shift details where you can edit information
4. Click Post

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Add/modify community users

1. Select the Users tab
2. Click Add user
3. Fill out the appropriate community user information and click Invite

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Add notes

1. Select Notes tab
2. Type your note in the Make Notes box
3. Click Submit

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Edit information & documents

1. Below the community information (phone, address, email, etc…), click on the text All Information & Documents
2. Select the tab that you want to modify
3. Make any changes to existing fields
4. Click Save & Continue

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FAQs

Is this available on mobile?

Currently, enterprise management is not configured for our mobile KARE Communities application. However, we are working hard to expand it to mobile in the future.

What’s the difference between a regional and corporate enterprise user?

Corporate users can see all communities that a parent company owns, while regional users are assigned to only specific communities.

Further support

Should you need additional support, please contact our KARE support team at [insert hyperlink to contact information for ops team]

Additional resources

[Link related articles]