Overview
KARE needs some documentation in your profile in order to make sure that your account is complete, you are eligible to work in your designated state, and that you can be paid after working a shift through KARE. This guide will walk you through how to upload your supplemental information. Doing this early helps you get approved and working faster.
Documentation Uploading
While your license is being reviewed, you can start uploading your documents to speed up the process.
Required Documents
Once you agree to the SMS Opt-In, Terms of Service, and Privacy Policy, you will see the ability to complete documentation.
- Tap on Required Documents This will show the documents required for your state. You can also upload some Optional Documents. Some communities desire more certifications or information, so uploading Optional Documents can strengthen your HERO Profile and shift application.
Uploading Documents
For each required document, you will see one of two options:
- Add New Document – Upload a photo or file from your phone.
- Fill Out New Form – Fill out a form right from your phone.
Add New Document
To add a new document into KARE Heroes App, follow these instructions:
- Tap the + icon.
- You can take a photo or select one from your gallery.
- You may also need to enter in a completion date or expiration date. Tap on the field and find/select the correct date.
- Finally, tap on Submit for Review
- Once you submit one document, you can go back to the list to add more documents.
Having Trouble Uploading your Documents?
If you are having issues uploading your documents (PDF files or pictures) through the KARE Heroes App, do not worry! You can also send them via email to karerecruiting@doyoukare.com
Every time you send a text message or an email, those channels are actually reply-friendly, and someone from our team will get back to you. This is a quick and easy way to share your documents or ask a question if the upload isn’t working.
Fill Out New Form
This option lets you complete a form directly from your Heroes App.
Example Fillable Form:
- Yearly Influenza Declaration Form.
- Background Check Authorization Form
- Health Status Attestation Form
To fill out a new form into KARE Heroes App, follow these instructions:
- Tap Fill Out New Form
- Enter in the data fields requested.
- Tap Generate PDF
- Tap Go to Sign
- Draw your signature in the box.
- Tap Reset to try again if needed.
- Then tap Sign and Send.
- The form will turn into a PDF
- Add any completion or expiration dates required.
- Tap Submit for Review to continue.
Document and Form Submission Confirmation
You will see a confirmation message each time your document is submitted successfully to KARE.
Resume
KARE must have a resume on file to show your skills and experience history.
You can choose between:
-
Upload a File
-
Use the Resume Builder
Uploading a Resume File
If you already have a resume, here are the instructions to add it to KARE Heroes:
- Tap Add Resume
- Tap Add Resume, then find your file in your phone.
- NOTE: Only images can be uploaded at this time
- NOTE: Only images can be uploaded at this time
- Tap Submit when ready.
Use the Resume Builder
You can also build your resume in the KARE Heroes app. Follow these instructions to build your resume:
- Tap Add Work Experience
- Fill in your work experience information
- Tap Submit when you have added one work experience item
- Continue these steps to add more work experience.
- Tap Add Education
- Fill in education information and tap Submit
- Continue these steps to add all education
- Tap Add Skill
- Type in your skills. Remember that this is for senior living communities, so make sure to add relevant skills.
- Tap Submit
- When you are done with your Experience, Education, and Skills section, tap Submit
Bank Account
To get paid, you must link a bank account.
Some banks qualify for HERO Real-Time Pay (HRTP), which means you can get paid instantly.
You will see a list of eligible banks inside the tab.
For more about HRTP, visit our FAQ page.
When you are ready, enter your routing and account numbers.
Tap the question mark icons if you need help.
Tax Form
Since you are an independent contractor, you need to complete your W-9 Form.
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Make sure all your info is correct.
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Tap Review and Sign to add your signature and submit.
Need Help?
Our KARE Support Team is here for you:
- General Support: (832) 380-8740
- In-App Messaging: Available daily in the KARE app.
- Email: karerecruiting@doyoukare.com
We will respond as quickly as possible.