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Signing up with KARE

Overview

The sign-up process in the KARE Heroes App is designed to guide you step by step. You will provide basic information, review and accept the Terms of Service and Privacy Policy, and verify your identity if needed.

Once your account is created, you will have access to some features and can begin your credentialing process to become a certified HERO.

 

Getting Started

  1. Download the KARE Heroes App and tap the Sign Up button.

 

2. Enter your basic information.

    • You may take a photo using your phone or choose one from your gallery.

    • The photo must show you clearly in front of a solid color background, with no filters.

3. You can also sign up using your Google or Apple account.

:warning: Important for Apple users:

If you signed up with Sign in with Apple, your email may look like a random address ending in @privaterelay.appleid.com.

This is a temporary email generated by Apple to protect your privacy. However, using this email can block important messages, like drug screening invites, background checks or verification steps.

If prompted by your iPhone, choose Use my email address (not Hide my email) to avoid delays. Be sure to use your real personal email (e.g., Gmail, Outlook, etc) where you can receive updates directly.

4. The system will send a verification code to your phone.

  • Enter the code in the text box to confirm your number.

 

5. After verifying your phone number, continue entering your personal details to complete your profile.

 

To enter a date, tap the Edit button to type it manually.

 

Tap the question mark icon in the SSN box if you need more information.

6. Tap Continue to begin license verification.

  • You will need to enter the state, type of license, and license number.

 

KARE Support

Tap the chat icon in the top right corner of the screen.

 

You can call us at phone number listed below or visit the Frequently Asked Questions (FAQ) page to learn more.

 

Need Help?

Our KARE Support Team is here for you:

We will get back to you as quickly as possible.

 

Additional Resources

License Verification

KARE Support Hours